ROIC
Efficient &
Cost - Effective
Solutions for Your Business Needs
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© Copyright 2023. All Rights Reserved.

About Us

Who We Are

ROIC is a Full Service Government Contracting and Servicing Company based out of Dubai

Our strong background in global sourcing & supply chain management, base operating services, leasing, rental, hospitality, event management services allow us to provide best-value solutions in a very dynamic industry. Our business growth has been earned by outstanding performance and measured by high customer satisfaction. We pride ourselves on the quality of our work while consistently providing cost effective results and exceptional customer service.

Why ROIC?

  • Over 50 employees globally, with significant combined experience in government contracting.
  • Multiple project management offices across Africa and the Middle east providing rapid regional response.
  • 24/7/365 centralised operational and logistics support centre with live project tracking, providing ITV.
  • Manufacturer and subject matter expert support.
  • Government agency experience: DOD, DOS, FAA, FEMA, FDA, FPS, GSA
  • Military customers include: Army, Navy, Air Force, Coast Guard, NATO, ISAF, UN.
Experience

Efficient and Cost-Effective Solutions for Your Business Needs.

Our Mission

Our mission is to provide our customers with the best contracting experience possible, winning their trust, respect, and repeat business. We pledge to exceed expectations every time, adding value for our clients through foresight, integrity, quality performance, and the highest level of professionalism i need vision also

Our vision

Our vision is to become the leading provider of contracting services in our industry, known for our innovation, reliability, and exceptional customer service. We will achieve this by investing in our team members, fostering a culture of excellence and continuous learning, and building strong relationships with our clients based on trust and mutual respect.

What We Do

Areas of solutions

Full Service Government Contracting and Servicing.

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Global Procurement

We offer global procurement services for businesses of all sizes. Our procurement experts work with clients to identify their needs, and then source the best products at the most competitive prices. We have relationships with suppliers around the world, which allows us to offer a wide range of high-quality products to our clients. From raw materials to finished goods, we can help you streamline your supply chain and reduce costs.

Global Logistics and Services

We provide global logistics and services to help businesses move goods and materials around the world. Our logistics experts have the knowledge and experience to handle even the most complex shipments. We offer a range of services, including freight forwarding, customs clearance, warehousing, and distribution. Our goal is to help our clients simplify their logistics operations, reduce costs, and improve efficiency.

Hospitality and Event Management

Our hospitality and event management team is dedicated to creating unforgettable experiences for our clients. Whether you're hosting a small gathering or a large-scale event, we can help you plan, organize, and execute it with precision. Our team has experience managing all types of events, including corporate meetings, trade shows, and more. We handle everything from venue selection and catering to event promotion and post-event analysis.

Heavy Equipment Services

We provide heavy equipment services to help businesses maintain and repair their machinery. Our team of technicians has the expertise to diagnose and fix problems with a wide range of heavy equipment, including bulldozers, excavators, cranes, and more. We also offer preventative maintenance services to help prevent breakdowns and prolong the lifespan of your equipment. Our goal is to help our clients minimize downtime and maximize productivity.

IT Solutions

We offer a wide range of IT solutions, including software developments and IT consulting services to help businesses streamline their operations and improve efficiency.

Power and Energy

We provide turnkey solutions for power and energy projects, including project design, procurement, installation, and maintenance services for a variety of industries.

Safety Equipment and Tactical Gear

Our safety equipment and tactical gear offerings include personal protective equipment, fire suppression systems, and specialized gear for military and law enforcement personnel.

Building Material Supplies

We supply a variety of high-quality building materials, including cement, steel, bricks, and roofing materials, to meet the needs of our clients in the construction industry.

Interior and Joinery Products

Our interior and joinery products include a wide range of decorative and functional items, such as flooring, ceiling tiles, doors, and furniture, to enhance the aesthetic appeal and functionality of commercial and residential spaces.

Office Stationery and Supplies

We provide a comprehensive range of office stationery and supplies, including paper, pens, printers, and other essential items to ensure the smooth functioning of any business.

Vehicles and ATV

Our vehicle and ATV offerings include a wide range of cars, trucks, buses, and all-terrain vehicles, suitable for both personal and commercial use.

Industrial Equipment

We supply industrial equipment such as generators, compressors, pumps, and heavy machinery to support the needs of manufacturing, construction, and other industrial sectors.

Appliances and Equipment

Our appliances and equipment offerings include a range of home and commercial appliances, including refrigerators, washing machines, and industrial kitchen equipment.

HVAC Supplies and Maintenance

We offer HVAC supplies and maintenance services to help our clients maintain optimal air quality and temperature control in their commercial and residential spaces.

Electrical and Plumbing Supplies

We supply electrical and plumbing equipment such as cables, wires, pipes, and fittings, to meet the needs of construction, industrial, and commercial clients.

Rental/lease services

If you are looking for rental or lease services, we have got you covered! Our company offers a wide range of rental and lease options to fit your needs. Whether you need equipment for a short-term project or a long-term lease, we have the expertise and resources to help you get what you need.

Our rental and lease services include everything from heavy machinery and construction equipment to office equipment, computers, and vehicles. We understand that every business has different needs, which is why we offer flexible rental and lease options that can be customized to meet your specific requirements.

Our Clients

Those who trust us

Those Who Trust Us: Partners in Progress.

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Terms & Condition

  • ROIC GENERAL TRADING L.L.C maintains the ROIC.Global Website.
  • The United Arab Emirates is our country of domicile and stipulates that the governing law is the local law. All disputes arising in connection therewith shall be heard only by a court of competent jurisdiction in U.A.E.
  • Visa or MasterCard debit and credit cards in AED will be accepted for payment.
  • We will not trade with or provide any services to OFAC and sanctioned countries.
  • Customers using the website who are Minor /under the age of 18 shall not register as a User of the website and shall not transact on or use the website.
  • Card holders must retain a copy of transaction records and Merchant policies and rules.
  • User is responsible for maintaining the confidentiality of his account.

Policies

PAYMENT CONFIRMATION:

Once the payment is completed, the confirmation notice will be sent to the client via email within 24 hours of receipt of payment.

REFUND AND CANCELLATION POLICY:

No refund and No Cancellation policy.

RETURN AND REFUND POLICY:
  • We accept returns within 7 days of receipt, only if their delivery packaging has not been opened or the products are damaged or the wrong product delivered. Please notify us and return the box in its original packaging. In such instances, we will endeavor to send you another or refund the payment.
  • We can only accept returns of products that have not been tampered with, are sealed and remain in the original packaging. If all these conditions are met, please ship your products back to us using a registered courier service and we will issue a full refund. Please note that we reserve the right to refuse any returned shipments if the product has been used or tampered with. Shipping & Handling fees are non-refundable.
  • Refund will be made in the original mode of payment & Please allow for up to 45days for the refund transfer to be completed.
DELIVERY/SHIPPING POLICY:
  • We deliver our Products to all Countries and mainly UAE. Shipping will be done by a third-party courier.
  • Delivery within UAE cities shall be completed in 1 – 2 working days and from 4 to 10 working days shipped outside UAE.
  • For delivery within the UAE, charges will be free for all shipments less than 50 kg, however above 50 kg it will be charged at 200 AED.
  • Delivery charges for shipments dispatched outside UAE will be mentioned on the checkout page depending on the country.
  • Avoid any delivery delay by providing your full address along with your contact details.
  • Estimated delivery time will be available after the dispatch of goods.
  • ROIC Global will not be responsible for any delays caused by the customs clearance process for international shipments. Customers will be asked to sign the delivery note for proof of records.

If you are looking for rental or lease services, we have got you covered! Our company offers a wide range of rental and lease options to fit your needs. Whether you need equipment for a short-term project or a long-term lease, we have the expertise and resources to help you get what you need.

Our rental and lease services include everything from heavy machinery and construction equipment to office equipment, computers, and vehicles. We understand that every business has different needs, which is why we offer flexible rental and lease options that can be customized to meet your specific requirements.

Let’s connect

ROIC

Let’s Talk

Head Office

  • 1406, Fifty One Tower
  • Business Bay, Dubai
  • United Arab Emirates.

Warehouse

  • Al Qouz, Dubai, UAE
  • United Arab Emirates.

Head Office

Warehouse

© Copyright 2023. All Rights Reserved.